Our story is one born from an ambitious Nigerian girl with a dream.
Dark Shugar was born when founder Alexis Ojo identified a critical need for quality hair extensions in her Canadian city. Starting with less than $500, unwavering faith, and the support of friends, she turned a schoolgirl nickname into an award-winning beauty brand.
Inheriting an entrepreneurial spirit from her mother, Alexis meticulously researched the market and connected with reliable factories to source 100% virgin human hair. This dedication to quality ensured every product met the high standards women deserved.
Today, Dark Shugar has evolved from a personal endeavor into a global community. We are committed to our divine mission: empowering individuals to define their beauty through ethically sourced hair, professional salon services, and educational resources.
Our vision extends beyond beauty. Through the Shugar-Free Charity Foundation and our mentorship programs, we are dedicated to supporting international students and aspiring stylists in achieving their dreams.
Thank you for being part of our journey. The future is sweet.
Wholesale.
Looking for a reliable supplier? High-quality extensions? Look no further! Our variety of textures will help you scale! Dark Shugar will help you grow your business.
Fill out our contact form and give us a little detail regards your business + how much quantity you’re looking to purchase. We support small businesses, so we have our MOQ (Minimum quantity order) at 15 PCS.
You can also send an email to info@darkshugar.com with the subject ‘WHOLESALE’.
Become an Official Shugar doll (Affiliate).
It’s more than hair, it’s empowerment. Receive exclusive perks, discounts, and a one-of-a-kind partnership when you join our program.
Whether you have 10K followers or 100 followers, we want you in the Shugar Hive!
Send an email to info@darkshugar.com with the following details:
- First and Last Name
- If you are a store or an individual
- Please provide all social media handles and any other information that would help you get approved for this program.
Looking forward to hearing from you.
FAQs
Are your extensions 100% Virgin Human Hair?
Are your extensions 100% Virgin Human Hair?
Yes, they are! Our hair grade is high quality and sourced from South Asia, India, and Vietnam. The hair is steam processed to produce the different waves and curl patterns, which causes no harm to hair - never chemically processed.
It can be straightened, curled, and coloured just like your natural hair.
We also pride ourselves on ensuring that all extensions go through an extensive quality check process.
How long will it take to receive my order?
How long will it take to receive my order?
At Dark Shugar, we require a processing time to prepare your order; therefore, orders are shipped or ready for pickup after the processing time.
A combination of processing time and shipping type chosen during checkout determines when you will receive your order.
PROCESSING TIME FOR ALL EXTENSIONS & WIGS: 2 - 10 BUSINESS DAYS
PROCESSING TIME FOR OTHER ITEMS: 1 - 2 BUSINESS DAYS
Depending on stock/order volume, your order can be shipped out/ready for pick up anytime during the processing time period.
Kindly call us at (204) 306 4247 or email us if you have any inquires before placing your order:info@darkshugar.com
I need a custom unit ASAP. Can I have the processing time expedited?
I need a custom unit ASAP. Can I have the processing time expedited?
No. The construction and customization of our units require time but we do understand that our processing time period is not suitable for everyone especially during a hair emergency!
Please check the ‘READY TO SHIP’ section. These units ship out immediately.
Where do I pick up my order?
Where do I pick up my order?
Once your order is ready for pick up, you will receive an email containing detailed instructions.
Your order will be ready for pick up at our Winnipeg show room: St Vital Centre, 1225 St Mary's Road, Winnipeg MB.
Do you have a physical location?
Do you have a physical location?
Yes! Come visit us at our Winnipeg Show Room & hair studio located at St Vital Centre, 1225 St Mary's Road, Winnipeg MB. (Use the Dyna Care entrance).
We also have a 2nd location for only hair services located at 1-878 Ellice Avenue, Winnipeg, Manitoba. R3G 0C6
How can I cancel/change my order after it’s been placed?
How can I cancel/change my order after it’s been placed?
Cancellation — If you are within the 24-hour time frame after placing your order, please contact us via email, contact form or text message. Even if you do not receive a reply within the 24 hour period, your request will still be granted.
Changing Order — Please contact us within 24 hours to change your order by providing us with your order number and new item request. If you would like to add an item i.e. closure, to your order, please contact us before your order is shipped.
Refunds - All sales are final; however, we can do an exchange/store credit pending the item has not been opened/used/lace cut. In the case where an exchange is approved by our care team, it will be processed within 5 business days.
Do you offer wholesale?
Do you offer wholesale?
Yes! Wholesale is offered on all products with an MOQ (minimum quantity order).
Kindly send us an email with details on the products you are interested in.
Can I buy my extensions during my hair appointment?
Can I buy my extensions during my hair appointment?
We recommend that you buy your extensions first on the website, as they require a 2 - 8 business-day processing time.
We cannot guarantee that the texture and length you’re interested in will be available during the time of the appointment.
Do you have a unique question?
Do you have a unique question?
Please send an email with your name and/or concerns to info@darkshugar.com
Or call us on (204) 3064247.
